🔒app.truepresence.com/dashboard/mentor/calendar

Good morning, Gabe.

● Planner connected Calendars Month view ▸
Thursday, July 17, 2026 · 3 coaching sessions today · 1 discovery call · 3 pending connection requests
Needs your attention before 9 AM
!ORS below 25 for 6 straight sessions — Marcy Dillard. Stepped-care guideline: raise a referral conversation. 4 licensed clinicians in your network accept new clients. She's on your calendar at 4:00.Open Cross Connect →
Unsigned session note — Devon Ashworth, Mon Jul 14 session. 3 days outstanding.Finish note →
Colin Vance has no next session — last seen Jun 24, two missed since. ORS was 18 and drifting down.Reach out →
33 connection requests pending — 2 discovery-call self-referrals via your booking form, 1 org routing.Decide →

Today's agenda · Thu Jul 17

9:00 AM45 min
JP
Jordan PikeSession 9 · ORS 28 ↑ · morning-routine check-in + the ask draft
Video
11:30 AM45 min
TB
Talia BennettSession 11 · rehearsing the promotion conversation · package client
In-person
2:00 PM30 min
OT
Owen TsaiDiscovery call · booking-form self-referral · fit + first ORS
Discovery
4:00 PM45 min
MD
Marcy DillardSession 11 · ORS 13 ↓ · referral conversation — Cross Connect list ready
Video

This week · Jul 13 – 19

SMTWTFS
13 14 15 16 17 18 19

10 sessions this week · Fri: 2 video + payout arrives

Caseload pulse

6 of 10 clients improving · 1 referral suggested · median SRS 37 (healthy alliance) · 94% measure completion last 30d

Open My Clients →

Route: /dashboard/mentor/calendar · same merged Today+Calendar landing every mentor gets; the rose alert is the stepped-care rule — arithmetic on ORS points against a published cutoff, the level a coach is qualified to act on · mock data

Personal Planner

+ New Event + New Task
Your own to-dos and events — separate from client-assigned Tasks
TasksEvents ListKanban ActiveCompletedOverdueAll Priority: All ▾ Sort: due date ▾

Summary

6 active · 1 overdue · 3 due today · 2 completed this week

Daily focus · Thu Jul 17

Sign Devon's note before the 9 AM. Keep 3:30–4:00 clear to reread the Cross Connect list before Marcy's session.

!Sign Devon Ashworth's session note — Mon Jul 14 session · overdue 3 days · high priorityOverdue
Prep Owen Tsai's discovery call — booking-form answers, first ORS link, package one-pager · due today 1 PMDue today
Referral conversation prep — Marcy Dillard — Cross Connect list, warm-handoff draft, what stays the same if she adds a clinician · due today 3:30Due today
$Invoice follow-up — Colin Vance — late-cancel card declined Jul 9, retry lands Jul 18; pair with the re-engagement message · due todayDue today
Renew BCC certification — CE hours — 6 hours left before the October window; two DMU courses in the cart qualify · due Jul 31Due Jul 31
Coach peer circle · Fri Jul 18, 1:00 PM · event, synced to calendarEvent · Fri

Route: /dashboard/mentor/personal-planner · Tasks/Events tabs, List/Kanban views, priority + status filters — identical surface, coach to-dos · mock data

Scheduler

+ New session
Unified sessions and personal appointments · Thursday, July 17, 2026
UpcomingToday (5)CompletedCancelled
9:00 AM45 min
JP
Jordan PikeSession 9 · Video · morning-routine check-in + the ask draft
VideoStart session
11:30 AM45 min
TB
Talia BennettSession 11 · In-person · promotion-conversation rehearsal · 4-session package, 2 of 4
In-personRescheduleCancel
2:00 PM30 min
OT
Owen TsaiDiscovery call · Video · came through the "Free discovery call — 20 min" booking form
DiscoveryRescheduleCancel
4:00 PM45 min
MD
Marcy DillardSession 11 · Video · referral conversation — Cross Connect list ready
VideoRescheduleCancel
Fri 1 PM60 min
PC
Coach peer circlePersonal appointment · tomorrow · shows here because the scheduler unifies sessions and appointments
PersonalReschedule

Route: /dashboard/events · unified session + appointment cards, Start session on the next upcoming · mock data

Free discovery call — 20 min

Free fit conversation. Feeds the connection-request queue when a prospect books.

Share link: app.truepresence.com/book/gabe-moreno/discovery-20

11 submissions · 2 currently pending in Requests · Owen Tsai booked today's 2 PM through this form on Jul 12

Copy linkEdit form

Coaching session — 45 min

$120 standard session. Existing clients self-book; the coaching agreement attaches for anyone new.

Share link: app.truepresence.com/book/gabe-moreno/session-45

58 bookings since March · most repeat clients book from the portal

Copy linkEdit form

Route: /dashboard/booking-forms · booking forms with share links; submissions create connection requests · mock data

Conversation

🔍 Search conversations… GridList New Conversation
6 conversations · 1 unread
MD
Marcy Dillard

"Thanks for checking in. Honestly the last few weeks have been heavier than coaching stuff…"

Today · 7:18 AM · reply to your check-in
CV
Colin Vance

You: "We've missed you the last two Thursdays, Colin. No pressure — grab a time when you're ready…"

Sent Jul 15 · Delivered — not yet read
JP
Jordan Pike

"Ask draft done. Two lines, no apology in either of them. See you at 9."

Yesterday · 9:02 PM
TB
Talia Bennett

"Ran the promotion conversation with my sister as a stand-in. It went sideways in a useful way."

Tue Jul 15
OT
Owen Tsai

"Confirming the 2 PM discovery call — filled out the questionnaire last night."

Mon Jul 14
LF
Lena Fairbank

"Wrap-up logistics — do I keep the goal tracker after the 23rd, or does it close with the portal?"

Mon Jul 14

Route: /dashboard/conversation · search, grid/list toggle, new-conversation composer · mock data

Connection requests

Status: Pending ▾ (All / Pending / Accepted / Rejected)
3 pending · discovery-call self-referrals and org routings land here
MS Maya Sorensen — self-referral via "Free discovery call — 20 min" booking form · Jul 15
"Six months after a layoff and I keep restarting the same job search. I want structure and someone to answer to."
AcceptReject
EB Eric Boland — self-referral via "Free discovery call — 20 min" booking form · Jul 16
"Switching from teaching to instructional design. I have the plan; I don't have the follow-through. Evenings preferred."
AcceptReject
WC Org routing — Wayside Counseling Group · via Cross Connect · Jul 16
"Adult client finishing therapy, wants goal and accountability work with a PCOMS-trained coach."
AcceptReject

Reject opens a reason dialog; the reason is stored with the request. Note the third row: Cross Connect routes clients toward coaches too — stepped care runs in both directions.

Route: /dashboard/connection-requests · status filter, accept/reject with reason dialog · mock data

Tasks

🔍 Search tasks… Sort: due date ▾ + Assign task
Work you assign to clients — goal-linked homework, distinct from your Personal Planner
All (7)In progress (3)Completed (2)Missed (2)

JPJordan Pike

Morning-routine log — nightly entryIn progress · 6/7 days
Draft the two-line ask to his former managerSubmitted ✓

TBTalia Bennett

Weekly wins list — every FridayComplete · 3/3 ✓
Meeting-prep worksheet — promotion conversationIn progress · draft 2

DADevon Ashworth

Weekly wins list — every FridayIn progress · 2/3

MDMarcy Dillard

Morning pages — 3× / weekMissed 4 days

CVColin Vance

One application before FridayNo check-ins · 3 wks

The + Assign task composer offers: journal entry · goal assignment · reflection prompt · course assignment · resources upload · custom.

Route: /dashboard/tasks · client-assigned task queue with composer types; every task here hangs off a goal · mock data

Goals

🔍 Search goals… Sort: progress ▾ + New goal
Active goals across the caseload — for a coach this page is the work itself, not homework around it
All (7)On track (4)Complete (1)Graduating (1)Paused (1)
JPJordan PikeUp by 6:30, phone stays in the kitchen

6/7 days · 12-day best streak, current streak 4 · On track

JPJordan PikeOne coffee chat or application per week

3/3 weeks · 3-week streak · Complete

TBTalia BennettRehearse the promotion conversation ×2 before Jul 24

1/2 rehearsals · last check-in Tue · On track

DADevon AshworthWeekly wins list every Friday

5-week streak · last check-in Jul 11 · On track

ICInes CallowaySay one thing in the first 10 minutes of every meeting

4/5 meetings · checked in this morning · On track

LFLena FairbankMaintenance plan — post-graduation

90% · final review Jul 23 · Graduating

MDMarcy DillardMorning pages — 3× / week

15% · no check-in since Jul 8 · goals stall when scores fall — same signal · Paused

Route: /dashboard/goals · cross-client goal cards with progress, streaks, and check-in indicators — the flagship coach surface · mock data

Journals

GridList + New template
Journal template library · assign templates to clients; entries appear only when a client shares them
All (6)SystemOrgMine AssignedUnassigned

Weekly wins

Three wins from the week, one sentence each, and who noticed.

Mine · assigned ×3 (Talia, Devon, Lena)

AssignDuplicate

Morning pages

Ten unedited minutes before the phone comes out. No prompt, no grade.

Mine · assigned ×2 (Jordan, Marcy)

AssignDuplicate

Post-setback reflection

What happened, what it cost, what stays true anyway, first next step.

Mine · assigned ×1 (Colin)

AssignDuplicate

Session prep: what's on top

Client fills the morning of session — top concern, one win, one question.

Org · assigned ×3

AssignDuplicate

Gratitude — 3 lines

Three short lines, evening prompt.

Org · unassigned

AssignDuplicate

Discovery debrief

After the first call: what you want in 90 days, what's been in the way, what you'd try first.

System · queued for Owen Tsai

AssignDuplicate

Route: /dashboard/journals · template library with scope + assignment filters; entries are share-gated · mock data

Assessments

PCOMS instruments, results, and paper-form scanning — the full measurement set for this account
Printable PCOMS forms by age group⇩ Download all

ORS — Outcome Rating Scale

Adult · 4-item VAS · 0–40 · cutoff 25

⇩ DownloadSend to client

SRS — Session Rating Scale

Adult · alliance measure · 0–40 · 36+ healthy

⇩ DownloadSend to client

CORS — Child Outcome Rating Scale

Adolescent (13–17) · simplified anchors

⇩ DownloadSend to client

CSRS — Child Session Rating Scale

Adolescent (13–17) · alliance measure

⇩ DownloadSend to client

YCORS — Young Child ORS

Child (6–12) · pictorial faces version

⇩ DownloadSend to client

YCSRS — Young Child SRS

Child (6–12) · pictorial faces version

⇩ DownloadSend to client

Route: /dashboard/pcoms-forms · form cards colored by age group, per-form download + send · mock data

Avg ORS · caseload
26.1
↑ 1.4 vs last month · cutoff 25
At-risk clients
2
Marcy Dillard · Colin Vance
Measure completion
94%
last 30 days
ClientLast ORSLast SRSTrend (8 sess.)
MD
Marcy DillardJul 11
13 < 25 30 < 36
CV
Colin VanceJun 24 · stale
18 < 25 32 < 36
JP
Jordan PikeJul 10
2837
TB
Talia BennettJul 10
2738
LF
Lena FairbankJul 9
3439

Notifications

!Marcy Dillard — 6th consecutive ORS below cutoff 25 · referral prompt raised Jul 16
Colin Vance — ORS 18, below cutoff and falling, no session scheduled · flagged Jul 14
Lena Fairbank — 8th consecutive ORS above cutoff · graduation criteria met

Red cells mark scores past the at-risk cutoffs: ORS < 25 · SRS < 36. Rows open the client detail. Verified-clinician instruments don't render for this account — the columns are gated, not hidden data.

Route: /dashboard/pcoms-forms/analytics · stat cards, at-risk highlighting, notification feed — two score columns, because two instruments is the whole set here · mock data

Drop scanned PCOMS forms herePDF or image · or click to browse

Processes scanned paper PCOMS forms: detects the form type, reads the four VAS marks, computes the total, and matches the client by name and date. Anything ambiguous goes to Review Scans.

Last batch · Jul 11

4 pages processed4 auto-matched · 0 sent to review

Route: /dashboard/scan-form · scan upload + batch processing; low-confidence reads route to Review Scans · mock data

Pending (1)ApprovedRejected
ScanClientDetectedConfidenceAction
Jul 3 · page 2
RA
Ruth Achebe
ORS · total 25 High · 97% Approve Open scan

Ruth fills the paper ORS at her in-person sessions; everyone else scores in the app.

Route: /dashboard/review-scans · review queue with confidence badges and status filter · mock data

My Clients

Invite client + New client
10 active · 1 referral suggested · measures 94% complete last 30d · refreshed 2 min ago · click a row to open the client
All (10)Needs attention (2)Improving (5)Stable (1)Graduating (1)New (1)
ClientLast / next sessionORS trend (8 sess.)ORSSRSGoal progressStatus
MD
Marcy DillardSess. 10 · since Apr
Jul 11 · Today 4 PM 13
below 25 · 6 sess.
30 /40
softening from 35
1/3 stalled Referral suggested
CV
Colin VanceSess. 6 · since Apr
Jun 24 · Not scheduled 18 32 /40 0/2 no check-ins 3 wks No-show ×2
JP
Jordan PikeSess. 8 · since May
Jul 10 · Today 9 AM 28
from 21
37 /40 3/4 on track Improving
TB
Talia BennettSess. 10 · since Apr
Jul 10 · Today 11:30 AM 27
from 20
38 /40 4/4 on track Improving
DA
Devon AshworthSess. 7 · since May
Jul 14 · Mon Jul 21 26
from 19
36 /40 2/3 on track Improving
IC
Ines CallowaySess. 5 · since Jun
Jul 14 · Fri Jul 18 29
from 22
37 /40 3/3 on track Improving
RA
Ruth AchebeSess. 9 · since Apr
Jul 10 · Thu Jul 24 25
from 21
37 /40 2/3 on track Improving
FN
Felix NakamuraSess. 12 · since Mar
Jul 8 · Wed Jul 23 26 38 /40 2/2 maintenance Stable
LF
Lena FairbankSess. 15 · since Jan
Jul 9 · Jul 23 (final) 34 39 /40 4/4 wrap-up plan Graduating
OT
Owen TsaiDiscovery today
— · Today 2 PM 22
first ORS today
set at discovery Discovery today

Route: /dashboard/contacts · same roster component the psychologist gets, two columns fewer — an unverified mentor gets ORS, SRS, and goal progress, full stop. No empty column, no upsell tooltip; the gated columns simply don't exist for this account · mock data

← Back to My Clients

JP

Jordan Pike

29 · he/him · client since May 12 · 8 sessions · self-pay
Message Next: Today · 9 AM · Video
Focus areas (client's words): leaving agency work for an in-house role without "torching the bridge"; a morning that doesn't start with the phone; speaking up in meetings before the decision is already made.

Measurement history · 8 sessions · May 12 – Jul 10

4030 2010 0 ORS cutoff · 25 2837 May 12May 26Jun 16Jul 1Jul 10
ORS 0–40 · 21 → 28 (crossed cutoff, sess. 5) SRS 0–40 · 32 → 37 (36+ since sess. 4) dashed line: cutoff · 25 · both instruments share the 0–40 axis natively

Recent session notes · mentoring format

Session 8 · Jul 10 · Coaching, 45 min, videosigned
Wins: led the sprint retro without a script; morning routine held 6 of 7 days; told a recruiter "I'm exploring, not fleeing." Working on: asking directly for the in-house referral instead of hinting at it. Next step: draft the two-line ask to his former manager before Tuesday; bring the draft to session 9.
Session 7 · Jul 1 · Coaching, 45 min, videosigned
Wins: spoke inside the first ten minutes at both team meetings; Sunday planning block happened twice. Working on: the flat feeling on days with no calendar structure. Next step: anchor one non-work morning to the same 6:30 routine; log how the day went.

✦ Assist (coming): draft the Wins / Working on / Next step note from session transcript for Gabe's sign-off — never auto-signed.

Stepped care

Jordan's ORS has been above the 25 cutoff for four straight sessions — nothing to do here. The platform watches every client's scores against that line. If an ORS sits below 25 and keeps falling, Gabe gets a morning prompt to raise a referral conversation, and Cross Connect (in the sidebar) lists licensed clinicians in his network who accept new clients. Coaching stays coaching; the handoff is built in.

Goals · 4 active · check-in rate 84%

Up by 6:30, phone stays in the kitchen6/7 days
12-day best streak · current streak 4
Say something in the first 10 min of every meeting4/5 meetings
One coffee chat or application per week3/3 weeks
3-week streak
Strength training 2× / week1/2 this week
"Told the hiring manager I'm exploring, not fleeing. Didn't apologize for it once. Writing it down because Gabe keeps asking for evidence on the days it goes right." Shared journal entry · Jul 14 · shared by Jordan with Gabe

Route: /dashboard/contacts/jordan-pike · the two PCOMS lines share one 0–40 axis, so this is the graph a coach literally turns toward the client; focus areas stay in the client's words because a coach never produces an intake evaluation · mock data

Groups

🔍 Search groups… + Create group
2 groups you facilitate

Career changers circle

Structured peer group: one hot seat per meeting, one commitment each, check-ins between sessions.

5 members · Tue 7:00 PM weekly · $40/mo billing

OpenMessage group

Accountability cohort

Goal-report format: each member states last cycle's result and next cycle's commitment. Closed cohort through September.

6 members · biweekly · Thu 6:00 PM

OpenMessage group

Route: /dashboard/groups · group cards with membership, cadence, and billing suffix · mock data

Commerce

🔍 Search packages… Sort: newest ▾ + New package
Packages and memberships clients can purchase

4-session package

$440

Four 45-minute sessions, 10-week window. Saves $40 vs single sessions.

3 active purchasers · Talia Bennett renewed Jul 12

Send to clientEditDelete

Discovery call

Free

20-minute fit conversation. Nothing posts to billing unless the prospect books a package or session after.

Linked to the "Free discovery call — 20 min" booking form · Owen Tsai today, 2 PM

Send to clientEditDelete

Monthly momentum

$180/mo

One session per month plus goal check-in reviews and portal messaging between sessions.

2 active purchasers

Send to clientEditDelete

Route: /dashboard/commerce · package grid with search, sort, and per-package send/edit/delete menu · mock data

Broadcasts

+ New broadcast
One-to-many announcements to your caseload
August availabilitySent Jul 15 · all active clients
Goal-setting workshop inviteDraft · all clients + group members
New booking linkSent Jun 28 · all active clients

August availability

Sent Jul 15, 8:40 AM · audience: all active clients (10) · read by 8

Hi all — two notes for August: I'm out Aug 10–14 (no sessions that week; the portal stays open for messages and goal check-ins, and streaks don't break for my time off). Second, I'm adding Tuesday evening slots starting Aug 18 — the booking link has them now if evenings work better for you.

Delivered 10 · Read 8 · Replies routed to Conversation

Route: /dashboard/broadcasts · honest note: the real index renders a "select a broadcast" placeholder; the detail pane lives at /dashboard/broadcasts/[id] · mock data

Livestreams

+ Create livestream
Public and client-facing live video events
LiveUpcoming (1)Past (1)All

Goal-setting workshop — free community session

45-minute public session with Q&A: pick one 90-day goal, break it into weekly commitments, set the first check-in. Open to non-clients; registration through your booking link.

Fri Jul 25 · 12:00 PM · Public · Scheduled

EditCopy invite link

Morning routines that survive Monday

Recorded session from June. Replay available to clients in the Library.

Jun 19 · 64 viewers · Ended

View recordingStats

Route: /dashboard/livestreams · Live/Upcoming/Past/All tabs, create flow · mock data

Team Chat

Internal communication for your organization's care team
💬

Team Chat

Internal org communication between providers and staff. Select a thread to start — threads live at /dashboard/team-chat/[id]. As a solo coach, Gabe's only thread comes from his Cross Connect placement.

Wayside Counseling Group — referrals coordination

3 members · last message Jul 16: "Send Marcy's warm-handoff draft when she's ready — Dr. Okonkwo has Thursday openings."

Thread preview · opens at /dashboard/team-chat/[id]

Route: /dashboard/team-chat · the real index is this empty state; conversation UI lives on the thread route · mock data

Courses

+ New Course
Formation for mentors & coaches · from the DMU marketplace · 12 of 34 courses

The Intelligent Heart: Emotional Intelligence, Virtue, and Healing Presence

Emotional intelligence through neuroscience and virtue: understand your triggers, regulate your responses, and build a grounded healing presence.

by E. Christian Brugger, Ph.D.

From Hatred to Wholeness: A Catholic Psychological Guide to Forgiveness and Healing

Why is forgiveness so hard? Three lessons on the roots of hatred, the choice to forgive, and pastoral approaches to healing.

by Paul C. Vitz, Ph.D.

Removing the Boulders: Spiritual Direction and Catholic Psychology in Partnership

When direction isn't enough: recognizing referral signs, ethical boundaries, and shared goals. The closest match on this shelf to a coach's referral work.

by Stephen Grundman, Ph.D.

Drawn into Friendship: Catholic Prayer and Spiritual Growth

A 5-lesson course on prayer as relationship, with guidance on mental prayer, contemplation, and liturgical life.

by Fr. John Bartunek

Heart Speaks to Heart: A Catholic Introduction to Mental Prayer

Most of us were taught to pray by learning prayers. There is a form of prayer the Church has treasured for centuries that goes deeper.

by Fr. John Bartunek

Accompanying Men: Principles of Effective Spiritual Direction

Most men don't seek direction, and many who try it once never return. Decades of pastoral experience on accompanying them.

by Fr. John Hopkins

Tracing the Hand of God: Spiritual Life Mapping with St. Paul

A spiritual life map traces God's hidden guidance through your past. Learn the practice through Paul's own journey — and start mapping yours.

by Fr. John Hopkins

How Do I Know It's God? Recognizing the Lord's Voice in Prayer and Daily Life

Stop waiting for a clear feeling. Learn to recognize God's voice the way you recognize a friend's — through a relationship you actually live.

by Fr. Lino Otero, LC

Grace Through Weakness: Psychological Struggle and Spiritual Transformation in the Lives of the Saints

Inside the lives of saints who struggled psychologically and grew spiritually — and what their stories say to the people we accompany.

by Fr. Benedict Groeschel, C.F.R.

Free

Your Wound Is Not Your Obstacle: St. Thérèse on Grace, Holiness, and the Little Way

Many of us assume we must heal before we can truly give, pray, or grow. St. Thérèse's little way says otherwise.

by Marc Foley, O.C.D.

Free

Made for Love: An Introduction to John Paul II's Theology of the Body for Helping Professionals

A comprehensive answer to the two questions every human being is already asking — who am I, and what am I for?

by Bill Donohue, Ph.D.

FOCUS — Foundations for Discipleship

A tool to form and accompany others on their journey as a Christian disciple.

by Fr. Robert

Route: /dashboard/courses · photos and copy are live content from the DMU LMS (mindspirit-lms-course-platform.vercel.app), images hotlinked from cdn.sanity.io

Ministry Forms

+ New Form
Agreement, consent, and intake forms clients complete through the portal
FormStatusSubmissionsUpdated
Coaching agreement10 · latest: Owen Tsai, Jul 14May 8Edit
Informed consent for coaching — non-clinical scope disclosure10 · states what coaching is and isn't, and how referrals workMay 8Edit
Intake questionnaire9 · goals, history with coaching, preferred cadenceJun 12Edit

Route: /dashboard/ministry-forms · same form builder every mentor gets; the consent form here is the coach's scope-of-practice disclosure, signed before session 1 · mock data

Library

Reusable message content, tags, and automation
🔍 Search templates…+ New template

Session reminder — 24h

"Hi {first_name}, reminder: your session with Gabe is tomorrow at {time}…"

Used 36× · tags: reminder

EditSend

Missed-session follow-up

"We missed you today. No judgment — reply here or grab a new time when you're ready…"

Used 5× · tags: no-show · fired for Colin Vance Jul 9

EditSend

Measure nudge: ORS before session

"Before we meet, take 60 seconds for your check-in scale — it helps us start where you are…"

Used 28× · tags: outcome-nudge

EditSend

Referral warm-handoff draft

"I'd like to introduce you to {clinician_name} — someone whose work fits what you've been carrying better than coaching can right now. Coaching can pause or continue alongside…"

Used 2× · tags: stepped-care · drafted for Marcy Dillard Jul 16

EditSend

Route: /dashboard/library/messages · mock data

Thread templates

Discovery sequence3 messages: welcome + portal setup → coaching agreement reminder → first-session prep · used for every new client
No-show recovery2 messages: missed-session follow-up → rebooking link after 48h

Route: /dashboard/library/threads · mock data

Tags

reminder8 templates
onboarding4 templates
outcome-nudge3 templates
stepped-care2 templates

Route: /dashboard/library/tags · mock data

Automation rules

No-showSend "Missed-session follow-up" after 2h · · last fired Jul 9 (Colin Vance)
Client acceptedSend discovery sequence, message 1 immediately ·
Session −24hSend "Session reminder — 24h" ·

Route: /dashboard/library/automation-rules · mock data

Pending approval

Nothing waiting. Approval queues fill when an org submits shared templates for your review — as a solo coach, Gabe's queue is usually empty.

Route: /dashboard/library/pending-approval · mock data

History & audit

Jul 16Template drafted: "Referral warm-handoff draft" — personalized for Marcy Dillard
Jul 16"Session reminder — 24h" sent to 4 clients (automation)
Jul 15Automation fired: missed-session follow-up → Colin Vance (delivered, unread)

Route: /dashboard/library/history · mock data

Billing · July 2026

This month ▾ ⇩ 1099-NEC export ⇩ Export CSV
Gabe Moreno, BCC · 15 coaching sessions + 1 package this month · 10 active clients · direct pay via TruePresence Connect (personal org)
Gross this month
$2,300
↑ 12% vs June
Platform fee (8%)
−$184
Stripe + TruePresence
Net payout
$2,116
↑ 12% · YTD net $12,940
Outstanding
$180
2 items · 1 declined card

Next payout · tomorrow, Fri Jul 18

$957

5 sessions + 1 package · Stripe Connect → Gabe Moreno Coaching LLC (personal org) → First Federal ••2210

Last payout

$552

Jul 11 · 5 sessions · arrived on time

This month · showing 8 of 17 line items

Client · serviceDate · formatOutcomeRateNet to youStatus
DA
Devon AshworthCoaching session · 45 min
Jul 14 · VideoORS 26 · SRS 36 $120$110.40Pending · 3d
IC
Ines CallowayCoaching session · 45 min
Jul 14 · VideoORS 29 · SRS 37 $120$110.40
TB
Talia Bennett4-session package · Jul–Aug
Jul 12 · Prepaidmeasured per session $440$404.80
MD
Marcy DillardCoaching session · 45 min
Jul 11 · VideoORS 13 · SRS 30 $120$110.40
JP
Jordan PikeCoaching session · 45 min
Jul 10 · VideoORS 28 · SRS 37 $120$110.40
TB
Talia BennettCoaching session · 45 min
Jul 10 · In-personORS 27 · SRS 38 $120$110.40
CV
Colin VanceLate-cancel fee · 2nd this quarter
Jul 9 · Scheduled videono measures $60$55.20Card declined
LF
Lena FairbankCoaching session · 45 min
Jul 9 · VideoORS 34 · SRS 39 $120$110.40

Owen Tsai's discovery call today is free — nothing posts unless he books. + 9 earlier July line items. Line items are plain English: no procedure codes, no payer column — none of that exists for a coach, so none of it renders.

Route: /dashboard/billing · Stripe Connect payout rails through the personal org; the 1099-NEC export sits top-right because a coach is a 1099 contractor · mock data

🗂

No insurance claims

Coaching is direct-pay; this tab renders because the Billing card ships as one unit.

Route: /dashboard/billing/claims · honest empty state — the claim lifecycle exists in the product, not for this account · mock data

SettledPendingAll
DateSourceDescriptionGrossNetStatus
Jul 14SessionsInes Calloway · coaching session, 45 min$120$110.40
Jul 14SessionsDevon Ashworth · coaching session, 45 min$120$110.40Pending
Jul 12PackagesTalia Bennett · 4-session package, Jul–Aug$440$404.80
Jul 11SessionsMarcy Dillard · coaching session, 45 min$120$110.40
Jul 9SessionsColin Vance · late-cancel fee · card declined, retry Jul 18$60Failed

Route: /dashboard/billing/payments · earnings ledger across two sources — sessions and packages; a coach's ledger never grows a third chip · mock data

Billing setup · read-only summary

Tax info✓ W-9 on file · Gabe Moreno Coaching LLC
Pay-to✓ First Federal ••2210 · via Stripe Connect (personal org)

Two rows, and that's the whole checklist — coach setup is tax + payout. The license and NPI steps a clinician completes here don't render for this account. Changes are made in account settings; this card is the billing-side summary.

Route: /dashboard/settings/billing · setup summary over the shipped Stripe Connect stack · mock data

My Badges

Earned credentials and progress toward the next
🎖

BCC — Board Certified Coach

Verified Sep 2024 · renewal Oct 2026

🎯

PCOMS-trained

Earned Mar 2026

🏆

100 Sessions

Earned May 2026

In progress

250 sessions128 / 250
BCC renewal — CE hours26 / 32
Peer endorsements3 / 10

Route: /dashboard/badges · earned grid + in-progress tracks; the CE bar feeds the planner task for the October renewal window · mock data

My QR Code

Your personal onboarding code

Clients scan to start onboarding with you — the code opens your discovery-call booking and the coaching agreement.

⇩ DownloadShare

Route: /dashboard/settings/qr-code · personal onboarding QR with download/share · mock data (decorative code)

Scale Builder

+ New scale
Author custom scales · note the /organization path in the urlbar · coaches author non-clinical scales only
All (3)Mine (1)Global (2)
ScaleVisibilityItemsStatus
Post-session reflection (4-item)Mine4 · VAS 0–10DraftEdit
ORS — Outcome Rating ScaleGlobal4 · VAS 0–40🔒 LockedView
SRS — Session Rating ScaleGlobal4 · VAS 0–40🔒 LockedView

The PCOMS pair is locked for everyone — published instruments don't get edited. What a coach can build: reflection and habit scales like the draft above.

Route: /organization/assessments/builder · lives under /organization, not /dashboard; authoring open to mentors via the JWT-role fallback · mock data

Cross Connect

Marketplace placements with other organizations — and where stepped-care referrals go out · placements route clients only; revenue is never split

Marketplace profile

Opt-in  Visible to organizations on TruePresence
Display nameGabe Moreno, BCC
BioBoard-certified coach · career transitions, routines, accountability · feedback-informed (PCOMS) · English/Spanish

Wayside Counseling Group

Placement active since May 2026. 2 clients routed to you so far; the pending goal-work referral is in your Requests queue. Their 4 licensed clinicians accept new clients — the same list your referral prompts draw from.

View placement

Outbound referral — Marcy Dillard

Stepped-care prompt raised Jul 16: ORS below 25 for 6 straight sessions. Warm-handoff draft ready in the Library; Dr. Okonkwo at Wayside has Thursday openings. Today's 4 PM is the conversation.

Conversation today

Open handoff draftView clinician list

Route: /dashboard/settings/cross-connect · opt-in toggle, marketplace profile, placements — for a coach this surface carries traffic both ways: clients in from orgs, referrals out when scores say coaching is the wrong tool · mock data

Data Porting

Co-approval queue — client-initiated records transfers need your approval too
RequestFrom → ToRequestedScopeAction
TR
T. Runnelsformer client · wrapped Jan 2026
Gabe Moreno Coaching LLC → Brightline Counseling Associates Jul 14 Measures + goal history Approve Decline

Approving opens a confirmation: "Include your session notes in this transfer?" Notes stay out unless you opt them in.

Route: /dashboard/port-approvals · co-approval with the session-notes opt-in confirmation · mock data

Record transfers

Sending-provider authorization queue — transfers initiated by a destination org wait here for your sign-off
TransferDestinationRequestedScopeAction
KO
K. Onwudiweformer client · wrapped Oct 2025
Harbor Point Psychology Group · requested by destination org Jul 13 Measures + coaching summary Authorize Decline

Route: /dashboard/record-transfers · in the resolved #967 sidebar union, but the page is not yet in the local checkout — mocked by analogy to Data Porting · mock data