Over-Payments and Missed or Late Payments
What happens if a student over-pays?
A credit balance resulting from an overpayment by a student will not be automatically refunded. In this case the student must request a refund by emailing the Business Office. If the student’s original payment was by check, a refund will not be issued until at least fourteen days after the University received the student’s payment (to allow the student’s check to clear).
The University discourages overpaying accounts for the purpose of applying the balance to future semesters.
What happens if a payment check bounces?
Any check which cannot be cashed will incur a $35 fee. The University will send a new invoice to the account for which the deposit was intended in the original amount with this $35 added.
This also applies to electronic check (ACH) transactions.
What happens if a student account has an overdue balance?
A student with an outstanding balance of equal to or less than $50 will have a transcript hold placed on his or her account. This hold prevents the student from reviewing grades or receiving official transcripts.
A student with an outstanding balance of greater than $50 will have an accounts receivable/transcript hold placed on his or her account. This hold prevents the student from accessing his or her online courses, registering for future classes, or receiving official transcripts.
If an outstanding balance remains unpaid, the student will be subject to the collection policies of the University.
If a student has an account balance at the end of a semester and is not pre-registered for the following semester, he or she will be sent a final bill. An account will be considered past due thirty days from the date of the final bill.
The Business Office, Divine Mercy University