Student Billing Frequently Asked Questions - Divine Mercy University

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Frequently Asked Questions

When do I pay and how much?

All registered students will receive an invoice for tuition and fees to your student DMU email address. The invoice will provide details regarding the balance due as well as the tuition due date. Tuition payments are due 10 calendar days after the invoice has been sent to your DMU email address.

How do I read my invoice?

Please click here to see an example of an invoice for further reference.

To review a sample statement, click here.

What forms of payment are accepted?

A student can pay by check, credit/debit card or wire transfer.

Checks should be mailed to:

Divine Mercy University
Attn. Business Office
45154 Underwood Lane,
Sterling, VA  20166

Or hand-delivered to the business office located in the administrative area of the third floor.

Can I pay online?

Yes. Click here to pay online with a credit card.*

*Please note there is a 2.5% non-refundable convenience fee applied for credit card payments.

If I want to mail a payment, where do I send it?

45154 Underwood Lane
Sterling, VA  20166

Do you offer payment plans?

The University offers payment plans as an option for students who are unable to satisfy their student account at the time of registration. Applications for payment plans will be considered on an individual basis, through the Business Office.

DMU offers payment plans to students who are unable to pay their full tuition at the time they register for classes. Applications for payment plans are considered on an individual basis, through Student Accounts. The office also has the right to revoke or terminate a payment plan if payment deadlines are not met. To obtain more details regarding payment plans, please click here.

What if I drop a class? Will I receive a refund?

The University disburses these funds when they are received for the student’s account (not in anticipation of aid being received). You do not need to request the disbursement of a financial aid refund, if your balance is less than the disbursement (with no prior balances) a disbursement check will be issued to the student. Student financial aid refund checks are available no earlier than the first day of classes.

When a refund check is available to be picked up, the student is notified by email. Refund checks that are not picked up within seven business days of the email are mailed to the student’s address on file. Please confirm your address, phone number and any demographic information on your account before to the start of the term. Refunds will not be provided to students with a financial hold of any kind on their record or has an open balance that needs to be paid.

Where do I find more information about financial aid process?

Visit DMU’s Financial Aid FAQs page.

Can donations be made to benefit a particular student?

Donations cannot be earmarked for a particular student and DMU cannot accept such donations. (Additionally, such donations are not tax deductible to the donor.)

A donor may earmark a scholarship for a student from a particular place (state for example), background (military active duty or veteran, person of color, low income, other demographic information), or who would like to work in a particular place (an underserved area).

If such a scholarship was set in place, a student would need to apply for it and be awarded the scholarship, so at that point financial aid would need to be involved.  The donor cannot influence to whom the scholarship goes to directly. Decisions are be made by the Financial Aid Department.

What if I have a question not answered here?

More detailed information regarding financial policies, fees, and refund policies, please consult the student handbook. This is available on the enrollment services page by clicking “Academic Catalog/Policies.”

Or contact:

The Student Accounts Office
StudentAccounts@DivineMercy.edu
+1 (703) 416-1441, ext.105