Technology services
Student Email
A DMU student email (@divinemercy.edu) account is provided for all enrolled students and acts as the official email address for all university correspondence from DMU offices. Students are responsible for all correspondence sent to their official @divinemercy.edu student email address. Although faculty and students may communicate regarding course material in Canvas, the primary mode of communication is through the official @divinemercy.edu email accounts. While official communication takes place through DMU email accounts, students are responsible for monitoring communications within their Canvas account.
Student Computer Support
Students – How are problems with student owned computers or other digital devices handled?
- If the problem is determined to be related to the campus wired or wireless network, the Information Technology (IT) team will work to resolve the problem as soon as possible.
- If the problem is determined to be a part of the Learning Management System (Canvas) or other related software (e.g., Tevera, gmail and zoom), the Digital Learning & Innovation (DLI) team will work to resolve the problem as soon as possible.
- If the problem is determined to be hardware related, students will be referred to the vendor from whom they purchased the computer. They may also seek out a local computer repair vendor.
- If the problem is related to software they purchased and installed on their computer, they will be referred to the software manufacturer. If the problem is related to software drivers, updates, issues related to viruses, spyware, adware or other malicious software, we recommend they seek out either the manufacturer of the computer or a local computer repair vendor.
- Students can contact support@divinemercy.edu for direct assistance or on recommendations when support is unable to assist.
Emergency Notification System
When emergency notices need to be communicated, the faculty, staff, and students are alerted through all or some of these means:
- Text message
DMU Social Media
Get connected to your University through our Social Media accounts:
The DMU blog is a University publication that features student achievements, University
happenings, and articles relating to mental health and integration. This serves as a channel of awareness for the student body regarding their health and mental well-being and flourishing. Students receive the DMU blog via their DMU email student email account within the DMU Newsletter, but it is also available at https://blog.divinemercy.edu/ or through the University website.
The DMU Community Facebook Page is a closed Facebook page for the DMU community. One of the many advantages of being a part of DMU is the unique community atmosphere. This group is intended to serve as a way to communicate to all students of DMU, both past and current. Students, faculty, staff, and alumni share prayer intentions, relevant articles and publications , as well as educational resources that may be useful for professional, academic, personal, and spiritual growth. This group both strengthens the DMU community and allows members to utilize each other as a resource.